Delivery of products without VAT to private persons living outside the European Union (EU)

It is possible to deliver new items VAT free, but only when the order is at least 200 euros without VAT.

Three options are possible.

 

1- With shipment outside the EU: This requires a number of conditions:

  • The articles must be sent to you. The receiver may not live within the EU.
  • The recipient address cannot be in the EU.
  • You must provide us a copy of your identity document. Passport or driver’s license.
  • You must provide proof to us that you are residing at the indicated billing or shipping address. This only applies if your identity document provides insufficient or wrong information. For instance, You live in Canada but still have a passport from the United Kingdom.
  • If all conditions are well, we can provide you the items without VAT up front.

 

2- With shipment inside the EU: This requires a number of conditions:

  • We ship the items within the EU, you must export the items outside the EU.
  • The items we ship are paid for, up front and including VAT. You will get an invoice.
  • In your homeland, you make sure customs or the tax office stamps the invoice.
  • You sent back the stamped invoice, including eventual extra documents provided by customs or the tax office and a copy of your identity document. Passport or driver’s license. Please don’t forget to also send your bank details.
  • You must provide proof to us that you are residing at the indicated billing or shipping address. This only applies if your identity document provides insufficient or wrong information. For instance, You live in Canada but still have a passport from the United Kingdom.
  • We make the VAT payment to you. With payments outside the EU, a payment charge can be mandatory.

 

3- Pick up at our store: This requires a number of conditions:

  • The items you pick up, you must export outside the EU.
  • The items you pick up are paid for, up front and including VAT. You will get an invoice.
  • In your homeland, you make sure customs or the tax office stamps the invoice.
  • You sent back the stamped invoice, including eventual extra documents provided by customs or the tax office and a copy of your identity document. Passport or driver’s license. Please don’t forget to also send your bank details.
  • You must provide proof to us that you are residing at the indicated billing or shipping address. This only applies if your identity document provides insufficient or wrong information. For instance, You live in Canada but still have a passport from the United Kingdom.
  • We make the VAT payment to you. With payments outside the EU, a payment charge can be mandatory.

 

Overview of EU Member States:

Some new items are excluded from VAT free delivery, if such a product is ordered we will inform you.

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